Osmary Torres

Advisor – Change Management & Organizational Transformation

Osmary Torres is a transformative change leader with more than 16 years of experience designing and implementing people-centered strategies for organizational growth. Known for her ability to lead complex, multimillion-dollar transformation programs, she has worked across industries and borders—helping organizations adapt to change, streamline operations, and cultivate resilient, purpose-driven cultures.

Her expertise spans agile implementation, customer experience strategy, and organizational design, but what sets Osmary apart is her commitment to the human side of change. She brings a systems-thinking mindset and a deep belief in psychological safety, coaching, and continuous learning as essential building blocks for sustainable transformation. Whether guiding teams through cultural shifts or empowering individuals to work from their zone of genius, Osmary is passionate about helping people and organizations evolve with clarity and purpose.

At Cayena, Osmary supports clients by:

  • Leading organizational change strategies that align structure, culture, and operations for long-term success
  • Designing adaptive and inclusive systems that enhance collaboration, decision-making, and agility
  • Driving stakeholder engagement and internal communications to build trust and alignment during transitions
  • Facilitating coaching, capacity building, and knowledge sharing to strengthen team cohesion and resilience
  • Embedding continuous improvement and innovation practices to help organizations thrive in complexity

Osmary’s approach is both analytical and empathetic—grounded in strategy, but always centered on people. She helps Cayena deliver change that sticks, cultures that grow, and strategies that lead with purpose.